The future development targets set by Servizi Italia are to consolidate its leadership based on an integrated service system (wash-hire, sterilization and supply of procedural kits) and, in the future, the management of surgical centres (infrastructures, medical and surgical devices, procurement processes) through a series of activities aimed at ensuring high level services for patients and people using welfare and hospital services, in particular:

• improved the coverage of the Italian territory by acquiring new customers through the participation in tenders called by hospitals or through trade agreements or take-overs/mergers of other businesses in the sector;
• ability to take the opportunities arising from the evolution of customers’ needs through cross-selling activities on laundry and rental contracts relating to high added value services of sterilisation / supplies of surgical procedure sets (Trays);
• possible expansion on new geographical markets with high development potential both in Italy and abroad;
• organisational stability, efficiency and reliability rooted and spread throughout the local area;
• focus on environmental safety and sustainability;
• motivation and professionalism of staff.